1. Acceptance of Terms
By accessing or using Nexobiz Cloud (the "Platform"), creating an account, starting a trial, or subscribing to a paid plan, you agree to these Terms of Use on behalf of yourself and the organization you represent.
If you do not agree, do not use the Platform. We may update these Terms from time to time. Material changes will be posted on this page with an updated effective date.
2. The Service
Nexobiz Cloud provides a modular Work OS and ERP foundation including CRM, sales tools, project management, accounting, payroll, AI copilot features, and industry-specific modules delivered as a subscription service.
Features vary by plan, tenant configuration, and activated modules. We may add, modify, or discontinue features with reasonable notice when commercially practical.
3. Accounts & Workspace Access
You are responsible for maintaining the confidentiality of login credentials and for all activity under your account. Workspace administrators control member invitations, roles, and permissions.
You must provide accurate registration information and promptly update it when it changes. You may not share accounts, impersonate others, or use the Platform in violation of applicable law.
4. Subscriptions, Trials & Billing
Paid subscriptions renew according to the billing cycle selected at checkout unless cancelled before renewal. Trial periods convert to paid plans unless cancelled within the trial window shown at signup.
Fees are quoted in Philippine Pesos (PHP) unless otherwise stated. Taxes, payment processor fees, and third-party charges may apply. Refund eligibility is governed by your plan terms and applicable consumer protection law.
5. Acceptable Use
You agree not to misuse the Platform. Prohibited conduct includes, without limitation:
- Uploading malware, attempting unauthorized access, or interfering with platform security or availability.
- Processing unlawful content or data you do not have rights to store or process.
- Reverse engineering, scraping, or reselling the Platform except as expressly permitted in a written partner agreement.
- Sending spam, abusive messages, or automated traffic that degrades service for other customers.
6. Customer Data & Privacy
You retain ownership of data you submit to the Platform ("Customer Data"). You grant us a limited license to host, process, back up, and display Customer Data solely to provide and improve the service.
Our handling of personal information is described in the Privacy Policy. You are responsible for obtaining any consents required from your users, employees, or customers whose data you upload.
7. AI Features
AI-assisted features may generate suggestions, summaries, or automations based on your workspace data and configured prompts. Outputs may be inaccurate or incomplete and should be reviewed before business or legal reliance.
AI usage may be metered by credits or plan limits. Do not submit sensitive personal data to AI features unless your compliance review supports it.
8. Intellectual Property
The Platform, documentation, branding, and underlying software are owned by Nexobiz or its licensors. These Terms do not transfer any intellectual property rights except the limited right to use the Platform during an active subscription.
9. Availability & Support
We target high availability but do not guarantee uninterrupted service. Scheduled maintenance, third-party outages, and force majeure events may cause temporary downtime.
Support channels and response targets depend on your subscription tier and are described on our contact and pricing pages.
10. Disclaimer & Limitation of Liability
The Platform is provided on an "as is" and "as available" basis to the maximum extent permitted by law. We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by law, Nexobiz shall not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill. Our aggregate liability arising from these Terms shall not exceed the fees paid by you for the Platform in the twelve (12) months preceding the claim.
11. Termination
You may cancel a subscription according to your billing settings. We may suspend or terminate access for material breach, non-payment, security risk, or legal requirement.
Upon termination, your right to access the Platform ends. Export and retention of Customer Data after termination are subject to your plan and our data retention practices described in the Privacy Policy.
12. Governing Law & Contact
These Terms are governed by the laws of the Republic of the Philippines, without regard to conflict-of-law rules. Disputes shall be subject to the exclusive jurisdiction of courts in the Philippines unless otherwise required by mandatory law.
Questions about these Terms: contact us at the email shown on this page.