Is there a free trial?
Yes. Every subscription plan includes a 14-day full-platform trial. No credit card is required to start.
Is a credit card required?
No credit card is required to start your free trial. Billing details are collected only when you choose a paid subscription.
Can I upgrade or downgrade?
Yes. Move between Pay-As-You-Go, Business Pro, and Enterprise ERP without creating a new account. Module access and limits scale with your plan.
Is VAT included?
Prices shown are VAT-exclusive. Philippine BIR-registered customers receive invoices with 12% VAT added where applicable.
What happens when wallet balance reaches zero?
Pay-As-You-Go tenants receive low-balance warnings. At zero balance, usage-based features may become read-only until you top up your wallet.
Is HRIS and Payroll included?
Yes on Business Pro and Enterprise ERP. Pay-As-You-Go includes basic people-ops access; full HRIS and payroll runs are on subscription plans.
Are biometric devices included?
Software connectivity for ZKTeco and compatible devices is included. Physical biometric hardware is not included in the subscription and may be purchased separately.
Can I cancel anytime?
Yes. You can cancel or change billing with no long-term lock-in on standard public plans. Enterprise contracts may include agreed terms.
Who owns the business data?
Your organization owns its tenant data. Nexobiz provides secure cloud hosting, access controls, and export tools.
Can data be exported?
Yes. Reports, payroll exports, and operational data can be exported based on your plan and module permissions.
Is migration assistance available?
Standard implementation packages are available. Enterprise rollouts include dedicated migration planning — contact sales for scope and pricing.
Is onboarding included?
Self-service onboarding is included with every plan. Guided or enterprise onboarding is available as a separate implementation package.
Are AI credits included?
Business Pro and Enterprise ERP include monthly AI credit allowances. Pay-As-You-Go uses pay-per-use AI credits from your wallet.
What support is included?
All plans include documentation and standard support channels. Enterprise plans may include priority or dedicated support options.
Is annual billing available?
Yes, where shown on plan cards. Annual billing displays the total yearly amount and the effective monthly equivalent with the published discount.