Support Console

Diagnostics and recovery

Generate redacted diagnostic evidence, inspect recovery policy, and support self-hosted deployments without bypassing licensing, updates, or audit safety.

Support-safe

Diagnostic Sections

environment_summary
installer_status
license_status
deployment_readiness
update_state
queue_scheduler_state
recent_security_events
recent_audit_events
package_manifest

Allowed Recovery Actions

view diagnostics
regenerate installation status
retry license activation
retry update check
clear update lock
export support bundle

Blocked by Policy

delete customer data
bypass signature verification
disable audit logging

Redacted Keys

APP_KEYDB_PASSWORDREDIS_PASSWORDPRIVATE_KEYAPI_TOKENAWS_SECRET_ACCESS_KEY