Nexobiz Foundation Console

Observability Control Plane

# Telemetry policy, SLOs, incidents, and diagnostics

Govern safe telemetry, SLO targets, incident routing, and redacted support bundles across SaaS and self-hosted installations.

Telemetry guarded

## Telemetry Sources

saas_runtime
self_hosted_install
license_client
update_client
marketplace_client
mobile_client

## SLO Targets

99.5%

license_heartbeat

success_rate

99.0%

update_check

success_rate

98.0%

installer

completion_rate

99.5%

api

availability

24h

security_scan

freshness

## Incident Routing

critical

security_admin + system_owner

15m

warning

operations_admin + support_queue

120m

info

operations_log

1440m

## Diagnostic Controls

installer_status
license_status
update_state
deployment_readiness
recent_security_events
recent_audit_events
MFA required
audit event required