Nexobiz Foundation Console

Support Console

# Diagnostics and recovery

Generate redacted diagnostic evidence, inspect recovery policy, and support self-hosted deployments without bypassing licensing, updates, or audit safety.

Support-safe

## Support Posture

Token storage
Hashed
Token lifetime
Time-limited
Bundle retention
72 hours
Secret handling
Redacted

## Diagnostic Sections

environment_summary
installer_status
license_status
deployment_readiness
update_state
queue_scheduler_state
recent_security_events
recent_audit_events
package_manifest

## Allowed Recovery Actions

view diagnostics
regenerate installation status
retry license activation
retry update check
clear update lock
export support bundle

## Blocked by Policy

delete customer data
bypass signature verification
disable audit logging

### Redacted Keys

APP_KEY DB_PASSWORD REDIS_PASSWORD PRIVATE_KEY API_TOKEN AWS_SECRET_ACCESS_KEY